‘Bill shock’ warning on 118 calls prompts regulator to act
The telecoms regulator Ofcom has announced it wants to cap [...]
Beware the fibre broadband scammers
Whilst we are increasingly alert to online and telephone scams, [...]
OFCOM report Highlights Slow UK broadband speed
Ofcom’s Connected Nations report reveals that nearly 1 million people [...]
Horizon Hosted Call Recording – Make sure you are compliant
Hosted Call Recording has almost become a ‘must have’ these [...]
Top Tips to make better use of your VoIP phone system
More and more businesses are moving across to Hosted – [...]
GDPR – What you need to know
Despite GDPR being a European regulation, the British government has [...]
Call Recording Regulations
Whatever the size of your business, there are a number [...]
Call Recording – the Benefits!
Whatever the size of your business, there are a number [...]
Horizon Hosted Voice call recording improves your company’s effectiveness
As we enter a New Year a key part of [...]
Great Customer Service Means responding Fast to Customer Voicemail Enquiries
If a customer calls your office and leaves a voicemail, [...]