IP Telephony supports the requirements and extends the efficiency of your business. It offers increased flexibility through business grade telephony, presence and disaster recovery. With only a minimal capital outlay required, a reliable and proven service and a jargon-free approach to telephony and communications, IP Telephony is suitable for any business looking to improve its productivity and image.

Every company, no matter the size, can benefit from the features and functionality offered by IP Telephony. The various products we offer are highly-effective in organisations that have more than one site that work together. The system is capable of serving anything from one to hundreds of users.



Hosted Voice is a premium communications service for your business that provides an extensive range of fixed and mobile telephony capabilities via an easy-to-use web portal. The service allows you, the administrator, to easily manage your environment whilst enabling your employees to maximise their productivity.

  • Features you can easily control
  • Premium handsets plus desktop and mobile clients
  • Empower your staff with ‘one number anywhere’
  • An on-demand service with no hidden costs
  • Enables flexible working
  • A business continuity solution


IP Advantage is a flexible solution that allows you to work from anywhere. The easy-to-use online portal allows you add and remove licences as and when you need them and configure individual handsets. IP Advantage offers a cost effective solution when compared to traditional PBXs.  Compatible with an extensive range of market-leading IP handsets.

  • An end-to-end service
  • Optimised call quality
  • Cost effective
  • Feature rich service
  • Preconfigured ‘plug and play’ hardware
  • 99.999% platform uptime


Trio Telecom supplies one of the UK’s leading SIP Trunking solutions. It connects your site directly onto the network via an IP connection, carrying and terminating your inbound and outbound voice calls across the public telephone network.  Our SIP Trunks provide a highly-flexible alternative to ISDN and are compatible with all the leading IP PBX brands in the UK market.

  • More cost-effective on a per-channel basis than ISDN
  • Increased flexibility
  • Fast delivery and installation
  • Robust business continuity service
  • Disaster recovery and service resilience
  • Not location specific
  • Wide choice of number ranges



Depending on the service you choose, IP Telephony can be used with a range of handsets from a choice of manufacturers; it’s not tied to one type of manufacturer or hardware and can be connected through an easy-to-use desktop or mobile client.  If you have an existing SIP compatible phone we will strive to provision and support it on our network as best we can.  Please contact us for a full list of compatible hardware, features and options.  Some phone manufacturers we supply include:

  • Polycom
  • Cisco
  • Snom
  • Gigaset
  • Yealink


A specialist broadband product designed to support IP Telephony

Assured Broadband is a dedicated IP circuit into your business which delivers guaranteed voice calls of the highest quality. It’s a specialist broadband product supporting our IP telephone services and includes everything you need for first-class IP telephony: a Cisco router, a business-grade broadband connection and the IP telephony service itself.