Is you Ethernet lease line due for renewal ? Does your business need greater bandwidth with guaranteed speeds ? Gigabit broadband with speeds of 1000Mb/second are now available and prices have come down significantly in the last 12 months. Trio Telecom are one of the nominated suppliers to offer the...
Read more“How soon can I get an engineer out to fix my fault ?” …. This all depends upon the care level you have signed up for on your service. The following care levels apply to PSTN and ISDN line faults on the Openreach network. Your line care level determines the...
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Until now, the traditional public switch telephony network was the go-to communication strategy for businesses, however with the planned demise of ISDN and the improvements of the broadband network , VoIP is now the system that has become heavily invested in worldwide. VoIP (Voice over IP ) refers to...
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Whats happening to ISDN phone lines ? The ISDN switch off is due to take place in 2025, and BT will stop accepting amendments and new orders in 2020. The BT ISDN switch off could affect many businesses in the near future, especially those unaware of BT phasing out ISDN and...
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The time that your callers spend on hold is time when they are a captive audience. Providing messaging when callers are on hold helps occupy and entertain them to some degree; and most importantly, your business can make the most of that captive customer time. The average caller is made to wait 55...
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Openreach have added further towns to the roll-out of their Ultrafast Broadband service bringing the total to 185 locations across the UK. The 330Mbps capable hybrid fibre G.fast “ultrafast broadband” technology, aims to cover 5.7 million UK homes and businesses by the end of 2020. The G.fast service works in a...
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The Horizon Hosted Business phone system enables you to monitor and retrieve the call logs, so you can measure staff for calls made, or simply retrieve missed calls to your phone. From your Polycom Desk phone You can check calls by using the Navigation Key . Press the Navigation...
Read moreAVOID BROADBAND OUTAGES – 4G BACK UP SOLUTIONS provide perfect insurance solution for all businesses… Our businesses are totally dependant upon broadband, for our computers, our email, and even our phones. A day without broadband can cost a business dearly, but outages do happen. So it makes sense to...
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Trio Telecom have today acquired the customers of Next Telecom, and we are delighted to welcome the new customers from Next Telecom to our service. We look forward to providing you with fantastic support, delivering to your businesses our great range of communication services, and working with you for the...
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For the past few years we have enjoyed using our mobile phones whilst in Europe without the fear of hugh bills when getting home, thanks to EU mobile phone roaming legislation. Last week UK Brexit Secretary, Dominic Raab, has confirmed that both Vodafone and Three UK have committed to retain free EU mobile...
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