Blog

The time that your callers spend on hold is time when they are a captive audience. Providing messaging when callers are on hold helps occupy and entertain them to some degree; and most importantly, your business can make the most of that captive customer time. The average caller is made to wait 55...

Openreach have added further towns to the roll-out of their Ultrafast Broadband service bringing the total to 185 locations across the UK. The 330Mbps capable hybrid fibre G.fast “ultrafast broadband” technology, aims to cover 5.7 million UK homes and businesses by the end of 2020. The G.fast service works in a...

The Horizon Hosted Business phone system enables you to monitor and retrieve the call logs, so you can measure staff for calls made, or simply retrieve missed calls to your phone. From your Polycom Desk phone    You can check calls by using the Navigation Key . Press the Navigation...

Trio Telecom have today acquired the customers of Next Telecom, and we are delighted to welcome the new customers from Next Telecom to our service. We look forward to providing you with fantastic support, delivering to your businesses our great range of communication services, and working with you for the...

For the past few years we have enjoyed using our mobile phones whilst in Europe without the fear of hugh bills when getting home, thanks to EU mobile phone roaming legislation. Last week UK Brexit Secretary, Dominic Raab, has confirmed that both Vodafone and Three UK have committed to retain free EU mobile...

Full fibre broadband connections offer the fastest and most reliable speeds available, and in March 2018 the government committed to a £67m Gigabit Broadband Voucher Scheme. Gigabit vouchers can be used by small businesses and the local communities surrounding them to contribute to the installation cost of a gigabit capable...