you work from home today!
Contact us to find out how Trio Telecom can help
CONNECTIVITY
BUSINESS
CONTACT USREMOTE WORKING
with our Remote Working Solutions
all the hardware you need to go
Trio Telecom can also provide you with
HARDWARE
REMOTE WORKING
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Our Service
Trio Telecom are based in St Albans and provide complete telecom services for businesses, focusing on a 20 mile radius, ensuring fantastic, responsive, local support .
Our Products
We will manage your total business telecom requirements, so you don’t have to.
- Fixed lines and minutes
- Hosted Voice over IP telephony
- Broadband, ADSL and Fibre
- Ethernet Lease Lines
- Mobile solutions
- Virtual phone numbers and Call Forwarding
Our Solution
Trio Telecom have developed the “Telecoms Health Check” – a 3 step audit that helps a business match its needs with the services it employs, to become more customer friendly, more cost effective, and become streamlined.
Step 1 – Lines, Services & Equipment Audit
Step 2 – Bill Analysis
Step 3 – Future Business Needs Review
Our Support
Our 24/7 365 days a year support team answer all calls within 7 seconds, no lengthy IVR’s, just one press of a button to speak to the team. We’re here whenever you may need us. We won’t keep you waiting in a queue or on hold.
Our Team
Trio Telecom are based in St Albans, Hertfordshire and have been working in the telecoms industry since 1999. We understand that telecoms is our business, not yours – we speak plain English without the techno-jargon !
What Our Customers Say About Us
I have been a Trio Telecom customer for a couple of years. Whenever problems have arisen I have always felt reassured that the support team were doing their best on my behalf. On most other occasions things run very smoothly indeed. I have no hesitation in recommending Trio Telecom.
“Trio Telecom responded to our needs when we needed them most, the new phone system was installed in super quick time, Trio managed the whole process with great efficiency. The Horizon phone system is simple to use, and the package includes all calls to mobile – which is the majority of our calls to clients. We would happily recommend Trio Telecom’s service and speedy response to any company seeking a VoIP phone provider.”
“Trio Telecom installed a new phone system and ported our business number within just 3 weeks from the initial survey, Trio set up the call routing, provided on-site training and have given us on-going support to ensure we are realising the benefits of our new system. They were fast and efficient and have provided a great service.”
Jorge and I would like to thank Duncan for installing a new telephone system for our business along with an all-singing and dancing answerphone service. We asked Duncan to have a look at our basic system that we had in place with Sky and we were looking to change as our contract was ending. Before making any recommendations Duncan, took the time to ask specific questions around our current usage, the facilities that we already had in place, but more importantly how we would like to use our telephone system in the future. Duncan made a number of recommendations based on understanding our business requirements and was able to offer us a new telephone system that not only did what our existing system had, but more, and in a far more efficient and easier way of enabling our customers to connect with us. We now have a telephone system that is far better, bills that are more informative, and a system that will grow with our business for a cost that is slightly less than what we were already paying. At all times Duncan, kept in touch with us, letting us know what the process was and the anticipated timescales and even took time out to show me around the system several times when I kept forgetting. We would have no hesitation recommending Duncan to friends, family, and other businesses.
We love our new phone system and Trio made the installation and transfer system very easy.
Duncan and the team have helped us with our telecoms since we moved offices. They've provided an excellent service at a reasonable price and have always offered useful speedy support.
