Our Service
Trio Telecom are based in St Albans and provide complete telecom services for businesses, focusing on a 20 mile radius, ensuring fantastic, responsive, local support .
Our Products
We will manage your total business telecom requirements, so you don’t have to.
- Fixed lines and minutes
- Hosted Voice over IP telephony
- Broadband, ADSL and Fibre
- Ethernet Lease Lines
- Mobile solutions
- Virtual phone numbers and Call Forwarding
Our Solution
Trio Telecom have developed the “Telecoms Health Check” – a 3 step audit that helps a business match its needs with the services it employs, to become more customer friendly, more cost effective, and become streamlined.
Step 1 – Lines, Services & Equipment Audit
Step 2 – Bill Analysis
Step 3 – Future Business Needs Review
Our Support
Our 24/7 365 days a year support team answer all calls within 7 seconds, no lengthy IVR’s, just one press of a button to speak to the team. We’re here whenever you may need us. We won’t keep you waiting in a queue or on hold.
Our Team
Trio Telecom are based in St Albans, Hertfordshire and have been working in the telecoms industry since 1999. We understand that telecoms is our business, not yours – we speak plain English without the techno-jargon !
What Our Customers Say About Us
Totally trustworthy, they always deliver over or above what they promised and the customer service is brilliant. Would happily recommend.
You listened to what we wanted, how we used our phones and very clearly and accurately explained the best route and the costs. It was simple and easy. A brilliant job, service and support and a massive thank you from us all. We will happily be waving the flag for Trio Telecom for many years to come to all those that will stand and listen to us.
This is just to say that today you gave me some impartial, solid advice that has potentially saved me a great deal of wasted time for limited results. It’s refreshing to meet potential supplier with such integrity. Clearly I will come back for other services. Good job. Thanks.
We transferred the school phone services to Trio Telecom without any hitches. You achieved significant savings for us, and the service was first class. Thank you once again for the reliable service you provide for us.
Multiply ISDN, IP, Landline, Broadband, Fibre, 3G, 4G by the plethora of providers and call plans and the permutations are mind numbing. For this first time in the 9 years of running my small business Duncan Beard of Trio telecom was able to understand what we had, listen to my vague requirements and recommend a course of action that has not only increased the speed of our services (broad band and mobile) but cut our combined monthly bill by over 20%. Post implementation service has been equally impressive; we highly recommend their services!
"I recently enquired about a Virtual number as a matter of urgency to complete my re-branding, and within 48 hours Trio telecom had highlighted a solution with costs, offered me a selection of numbers to choose form, and set up my new account - effective immediately ! The experience was totally hassle free, and I was able to add my new phone number to all the marketing material prior to printing, and I am very grateful to Duncan and the team for their swift response."
