The latest IP Voice market report from Cavell Research show unexpected market dynamics, with the SIP Trunking market performing slower than expected and the Hosted VoIP market continuing to grow strongly.
The research has seen strong growth across all segments of the Hosted VoIP market in the last six months. The market has shown 11% growth reaching a total of 2,423,123 Business Hosted VoIP seats, while the SIP Trunking market has only grown 9.94% in the last six months to a total of 2,113,528 SIP trunks. This is a slowdown in the migration from ISDN to SIP Trunking and suggests that customers are leapfrogging SIP to move directly to a hosted solution, such as Horizon Hosted Voice.
This is not really surprising given the extra features and increased flexibility Hosted Voice systems offer over SIP. Small businesses in particular benefit from the “unified comms” that Hosted solutions deliver, such as the email 2 voicemail, mobile twinning, and remote office, and best of all, not having to manage a PBX !