By: trioadmin On: December 12, 2018 In: Uncategorized Comments: 0

The time that your callers spend on hold is time when they are a captive audience. Providing messaging when callers are on hold helps occupy and entertain them to some degree; and most importantly, your business can make the most of that captive customer time. The average caller is made to wait 55...

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By: trioadmin On: November 27, 2018 In: Uncategorized Comments: 0

Openreach have added further towns to the roll-out of their Ultrafast Broadband service bringing the total to 185 locations across the UK. The 330Mbps capable hybrid fibre G.fast “ultrafast broadband” technology, aims to cover 5.7 million UK homes and businesses by the end of 2020. The G.fast service works in a...

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By: trioadmin On: November 13, 2018 In: Uncategorized Comments: 0

The Horizon Hosted Business phone system enables you to monitor and retrieve the call logs, so you can measure staff for calls made, or simply retrieve missed calls to your phone. From your Polycom Desk phone    You can check calls by using the Navigation Key . Press the Navigation...

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By: trioadmin On: October 10, 2018 In: Uncategorized Comments: 0

AVOID BROADBAND OUTAGES – 4G BACK UP SOLUTIONS provide perfect insurance solution for all businesses… Our businesses are totally dependant upon broadband, for our computers, our email, and even our phones. A day without broadband can cost a business dearly, but outages do happen. So it makes sense to...

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By: trioadmin On: October 01, 2018 In: Uncategorized Comments: 0

Trio Telecom have today acquired the customers of Next Telecom, and we are delighted to welcome the new customers from Next Telecom to our service. We look forward to providing you with fantastic support, delivering to your businesses our great range of communication services, and working with you for the...

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By: trioadmin On: September 17, 2018 In: Uncategorized Comments: 0

For the past few years we have enjoyed using our mobile phones whilst in Europe without the fear of hugh bills when getting home, thanks to EU mobile phone roaming legislation. Last week UK Brexit Secretary, Dominic Raab, has confirmed that both Vodafone and Three UK have committed to retain free EU mobile...

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By: trioadmin On: August 09, 2018 In: Uncategorized Comments: 0

Full fibre broadband connections offer the fastest and most reliable speeds available, and in March 2018 the government committed to a £67m Gigabit Broadband Voucher Scheme. Gigabit vouchers can be used by small businesses and the local communities surrounding them to contribute to the installation cost of a gigabit capable...

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By: trioadmin On: July 24, 2018 In: Uncategorized Comments: 0

New Minister for Broadband (and other bits) Jeremy Wright pledged today to bring high speed fibre and 5G to the whole country by 2033, in the launch of the Future Telecoms Infrastructure Review (FTIR). The Secretary of State for the Department for Culture, Media and Sport (DCMS) also said...

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By: trioadmin On: July 18, 2018 In: Uncategorized Comments: 0

A Polish charity has received a huge phone bill after it lost a GPS tracker that it had placed on the back of a stork, it’s reported. According to Radio Poland, the environmental group EcoLogic placed a tracker on the back of a white stork last year to track...

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By: trioadmin On: July 02, 2018 In: Uncategorized Comments: 0

Using the Horizon Hosted Voice, cloud based phone system for your office has many benefits, including the ability to set up a contacts directory for the business, which can be searched on each users phone. You can add a number into the directory on the Horizon portal as follows:- Sign...

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