By: trioadmin On: November 04, 2019 In: Uncategorized Comments: 0

Trio Telecom likes to speak in plain English, rather than techno-speak. However, the world of telecommunication is filled with jargon and acronyms. Below is a helpful list of 30 of the most used telecom acronyms you might come across.They are in alphabetical order so simply scroll through to find...

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By: trioadmin On: September 09, 2019 In: Uncategorized Comments: 0

We were contacted by Grove Design London who needed to consolidate their telecom services. This is a service we offer all our customers. We are happy to talk through any of your requirements whatever provider you currently use. Grove Design London has 2 services at two separate locations and...

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By: trioadmin On: July 03, 2019 In: Uncategorized Comments: 0

The introduction of the new “Text-to-Switch” (Auto-Switching) system for UK mobile operators  went live today 1 July 2019. The new system makes it easier and quicker for customers to change mobile networks. Previously if you wanted to switch to a different network then you could either, a) cancel the...

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By: trioadmin On: May 08, 2019 In: Uncategorized Comments: 0

At Trio Telecom most of our new business comes about by word of mouth – we do no telesales and our main marketing activity is networking. Networking is about building strong business relationships. Go to any networking event and at least half of the people there are trying to...

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By: trioadmin On: March 21, 2019 In: Uncategorized Comments: 0

Is your Ethernet lease line due for renewal ? Does your business need greater bandwidth with guaranteed speeds ?  Gigabit broadband with speeds of 1000Mb/second are now available and prices have come down significantly in the last 12 months. Trio Telecom are one of the nominated suppliers to offer the...

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By: trioadmin On: February 26, 2019 In: Uncategorized Comments: 0

“How soon can I get an engineer out to fix my fault ?” …. This all depends upon the care level you have signed up for on your service. The following care levels apply to PSTN and ISDN line faults on the Openreach network. Your line care level determines the...

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By: trioadmin On: February 06, 2019 In: Uncategorized Comments: 0

Until now, the traditional public switch telephony network was the go-to communication strategy for businesses, however with the planned demise of ISDN and the improvements of the broadband network , VoIP is now the system that has become heavily invested in worldwide. VoIP (Voice over IP ) refers to...

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By: trioadmin On: January 15, 2019 In: Uncategorized Comments: 0

Whats happening to ISDN phone lines ? The ISDN switch off is due to take place in 2025, and BT will stop accepting amendments and new orders in 2020. The BT ISDN switch off could affect many businesses in the near future, especially those unaware of BT phasing out ISDN and...

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By: trioadmin On: December 12, 2018 In: Uncategorized Comments: 0

The time that your callers spend on hold is time when they are a captive audience. Providing messaging when callers are on hold helps occupy and entertain them to some degree; and most importantly, your business can make the most of that captive customer time. The average caller is made to wait 55...

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By: trioadmin On: November 27, 2018 In: Uncategorized Comments: 0

Openreach have added further towns to the roll-out of their Ultrafast Broadband service bringing the total to 185 locations across the UK. The 330Mbps capable hybrid fibre G.fast “ultrafast broadband” technology, aims to cover 5.7 million UK homes and businesses by the end of 2020. The G.fast service works in a...

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