By: trioadmin On: June 19, 2018 In: Uncategorized Comments: 0

Come and meet us at the Watford Expo, Thursday 20 June at the Mecure Hotel, A41, Watford, where there will be plenty of exhibitors, workshops and networking opportunities. We will be demonstrating our range of business solutions including Horizon Hosted Voice cloud telephony, Ethernet and Broadband options, and Virtual...

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By: trioadmin On: June 14, 2018 In: Uncategorized Comments: 0

The telecoms regulator Ofcom has announced it wants to cap the price of 118 directory enquiry calls at £3.10 for a 90 second call. Market leader 118 118 charges £11.23 for a 90 second call to its service. The highest cost of a 90 second call was charged by...

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By: trioadmin On: June 13, 2018 In: Uncategorized Comments: 0

Whilst we are increasingly alert to online and telephone scams, Trip Telecom wanted to highlight a scam we have heard about for customers waiting to get improved fibre broadband in their area. Customers receive a cold call from someone claiming to be from BT or BT Openreach offering to...

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By: trioadmin On: May 30, 2018 In: Uncategorized Comments: 0

Ofcom’s Connected Nations report reveals that nearly 1 million people in Britain’s rural and hard to reach communities still can not access adequate UK broadband speed. Almost a million people across the United Kingdom are still unable to access broadband speeds of at least 10Mbps, according to an industry...

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By: trioadmin On: May 16, 2018 In: Uncategorized Comments: 0

Hosted Call Recording has almost become a ‘must have’ these days as its use and application has widened, such as for tracking brand, sales or people performance. There are many reasons for this. Prices for hosted call recording have reduced both relatively and in real terms. As a result,...

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By: trioadmin On: May 02, 2018 In: Uncategorized Comments: 0

More and more businesses are moving across to Hosted – cloud based telephony – but not getting the most from their VoIP phone system investment. Business VoIP systems, such as Horizon Hosted Voice, could be the ideal telecoms system for your company if you’re looking for additional features, flexibility...

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By: trioadmin On: April 18, 2018 In: Uncategorized Comments: 0

Despite GDPR being a European regulation, the British government has announced plans to adopt the legislation UK-wide, coming into effect from Friday 25 May 2018. GDPR covers 4 main areas:- What data a company holds; Where a company stores data; How data is protected and managed; Who can access...

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By: trioadmin On: April 04, 2018 In: Uncategorized Comments: 0

Whatever the size of your business, there are a number of benefits to call recording, but there are also some call recording regulations you need to comply with, especially if you are taking credit card payments over the phone. A cloud based VoIP phone system such as Horizon Hosted...

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By: trioadmin On: March 21, 2018 In: Uncategorized Comments: 0

Whatever the size of your business, there are a number of benefits to call recording, but there are also some regulations you need to comply with, especially if you are taking credit card payments over the phone. A cloud based VoIP phone system such as Horizon Hosted Voice includes...

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By: trioadmin On: March 07, 2018 In: Uncategorized Comments: 0

As we enter a New Year a key part of our business plans is to improve our business performance. Horizon Hosted Voice call recording can be a valuable resource for business owners. Here are just three benefits. Customer Satisfaction One of the most beneficial reasons to utilize call recording...

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